The comments have been running hot and heavy over "dogs" versus "legitimate thought out reasons." And while a "job action" cannot be advocated and is grounds for dismissal, it seems more and more obvious that the one-way attitude prevalent among the upper ranks of the Department has more than a little to do with the negative number push-back from the boys and girls at the bottom.
Someone sent us this as a useful tool: Contact Cards.rtf
Have fun with it.