- He pledged to steer some non-emergency calls away from the 911 center to the 311 center — to allow cops to get out of their cars and do more proactive police work, instead of going from call to call.
This has been discussed here and elsewhere and no one has yet made a move on it.
The 9-1-1 system needs a complete revamp. Too much BS and not enough bodies to cover the BS. Chicago responds to something like 90% or more of 9-1-1 calls where other jurisdictions only go to 60% or so. This means that Chicago is wasting resources on all sorts of calls that aren't necessarily police related:
The 9-1-1 system needs a complete revamp. Too much BS and not enough bodies to cover the BS. Chicago responds to something like 90% or more of 9-1-1 calls where other jurisdictions only go to 60% or so. This means that Chicago is wasting resources on all sorts of calls that aren't necessarily police related:
- Junior won't go to school
- Arguments (with no violence involved)
- Landlord/Tenant
- Dogs barking
- Noise disturbances during daylight hours
- Every single CFD call
- all manner of civil dispute
The list is near endless and we're sure our commentators can add a dozen more. There has to be a major re-training of Call Takers and a rewrite of what is and what isn't a police matter. That will allow the police to address actual issues with the limited manpower available.